keronschools.blogg.se - Principal software engineer salary microsoft

Experience/Familiarity with HDFS concepts, Hadoop distributions (Cloudera or Horton Works), Hive and familiar with configuration of HDFS is an added advantage.Īpply Before the link Expires for Informatica Off Campus Freshers Hiring.

Excellent interpersonal and collaborative skills.

Must possess critical thinking, problem solving, and decision-making skills.

Excellent Analytical skills and strong attention to details.Strong understanding of relational databases like Oracle, SQL Server, MySQL.Experience in various operating systems such as Windows, UNIX/ Linux.Excellent grasp of relational database management theory and practice.Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.Continuously enhancing knowledge through trainings and e-learning courses – Helping customers succeed –.Additionally, this individual will manage communications to customers at all levels to maintain positive relationships – Understands impact of work on the feature/product/team –.Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion.Analysis of exceptions and logs to isolate root cause and help in products usability and improve end-user experience – Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles – Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools –.Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue – Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.You will work closely with the rest of the Informatica support team, QA, Engineering, Solutions Delivery, Sales and Product Management to ensure that Informatica is delivering overall superior service and support to our customers.Īdditional responsibilities include but are not limited to the following: – The Technical Support Engineer will be responsible for ensuring our customers’ success and satisfaction with our products and contributing to their long-term loyalty. Apply your superior technical Skills to meet service request SLAs, meet and exceed customer expectations.Īs an integral part of the Global Customer Support team, you will provide technical support for Informatica products.Advanced problem-solving skills and technical aptitudes that allow you to adapt to new circumstances and to learn quickly when facing new problems and challenges.Comfortable working both independently and collaboratively.Possess good communication and customer-relationship skills – responsiveness, sensitivity, diplomacy.A high degree of analytical and problem-solving abilities.

Constructively work together as a team, sharing ideas.

Clear understanding of databases concepts.

You would also get opportunities to work with other Principal Lead engineers to ensure operational efficiency. In this role, you will use your analytical thinking and influencing skills for becoming a trusted adviser to our customers on technical issues through ongoing technical relationship guidance during the whole cycle of a technical issue from inception to closure. We are looking for Associate Software Engineers to join our Global Customer Support team.